Returns & Refunds Policy

Return & Refund Policy

Wiper Search wants every driver to enjoy streak-free visibility. If the wiper blades you ordered aren't the right match for your vehicle, we make returns and refunds simple — because finding the perfect fit should never be stressful.

30-Day Return Window

You've got 30 days from the date of delivery to return any wiper blade. To qualify, the blade must be uninstalled, in its original sealed packaging, and in resalable condition. Please have your order confirmation email or packing slip handy as proof of purchase.

Perfect Fit Guarantee

Every Home sold through Wiper Search is matched to your exact vehicle make, model, and year. If the wiper blade doesn't fit your windscreen as described on our product page — wrong length, incompatible adaptor, or incorrect curvature — we'll cover return postage and send you the correct blade at no extra cost, or issue a full refund. No questions asked.

How to Start a Return

1. Get in touch with our team via our contact page or give us a ring on +44 121 472 3918. Have your order number and vehicle details (make, model, year) ready.
2. We'll issue a Return Merchandise Authorisation (RMA) number along with a prepaid return label if the return is due to a fit issue on our end.
3. Pop the wiper blade back in its original box or tube packaging. Wiper blades are lightweight and compact, so most returns ship affordably in a standard mailer.
4. Send it via a trackable method and include the RMA number on or inside the parcel.

Refund Processing

Once we receive and inspect your returned wiper blade, your refund will be processed within 5–10 working days. Refunds are issued to the original payment method.

• Credit/debit card: Refund appears on your statement within 5–10 working days depending on your bank.
• PayPal: Refund is credited to your PayPal account within 3–5 working days.

Original postage costs are non-refundable unless the return is the result of our error, a defective blade, or a Perfect Fit Guarantee claim.

Exchanges — Wrong Size or Wrong Vehicle?

Selected the wrong vehicle or need a different wiper position (driver, passenger, or rear)? Drop us a line within 30 days and we'll swap it out. If there's a price difference between positions — for example, exchanging a rear blade for a driver-side blade — we'll charge or refund the difference.

Damaged or Defective Wiper Blades

If your wiper blade arrives cracked, bent, or with a defective rubber edge, let us know within 48 hours of delivery. Please include:

• Your order number
• A brief description of the defect (e.g., torn rubber strip, bent frame, missing adaptor clip)
• Photos clearly showing the damage

We'll ship a free replacement straightaway or issue a full refund — including return postage costs.

Installed Wiper Blades

Because wiper blades are a safety component exposed to weather and road conditions, blades that have been fitted to a vehicle cannot be returned unless they are defective or arrived damaged. If you fitted the blade and discovered a fit issue, please get in touch — our Perfect Fit Guarantee still applies if the sizing was incorrect.

Bundle Return Policy

Purchased a Front Bundle or Full Bundle? You can return the entire bundle within 30 days for a full refund. Individual blades from a bundle can also be returned, but the bundle discount will be recalculated and any price difference will be deducted from your refund.

Late or Missing Refunds

If more than 10 working days have passed since our refund confirmation email, please check with your bank or payment provider first. If you still haven't received the refund, get in touch and we'll look into it straightaway.

Contact Us

Wiper Search Customer Service
Unit 5 Tyburn Trading Estate, Birmingham, West Midlands, B24 9QG, United Kingdom
Phone: +44 121 472 3918
Contact Form

Last updated: February 2026