Returns & Refunds Policy

Return & Refund Policy

Wiper Search stands behind every blade we ship. Our Precision Fit Guarantee means your wiper blades are engineered to match the exact specifications of your vehicle — and if they don't fit, we'll sort it out at no cost to you.

30-Day Return Window

You've got 30 days from the date of delivery to request a return. To qualify, wiper blades must be uninstalled, in their original sealed packaging, and in unused condition. Please have your order confirmation email or packing slip handy as proof of purchase.

Precision Fit Guarantee

Every Wiper Search blade is cut to the exact wiper arm specification for your make and model. If a blade doesn't fit your vehicle as described on our product page, get in touch via our contact page — we'll send the correct size or issue a full refund, and we cover return postage both ways.

How to Start a Return

1. Get in touch via our contact page within 30 days of delivery. Include your order number and the vehicle make and model the blades were ordered for.
2. We'll issue a Return Merchandise Authorisation (RMA) number and provide a prepaid return label if your return qualifies under the Precision Fit Guarantee.
3. Repackage the wiper blades securely in their original protective sleeve and packaging. Ship using a trackable method.
4. Pop the RMA number on or inside the package.

Refund Processing

Once we've received and inspected the returned blades, your refund is issued to your original payment method. Refunds take 2–10 working days to appear — for both credit/debit card and PayPal payments — depending on your bank or payment provider.

Since Wiper Search ships every order free, there are no postage costs to deduct — you'll receive a full product refund.

Exchanges — Wrong Size or Position

Ordered the driver side when you needed the passenger? Need a different blade length? Get in touch via our contact page within 30 days and we'll arrange an exchange for the correct wiper blade. If there's a price difference between positions (driver, passenger, or rear), we'll charge or refund the difference.

Damaged or Defective Blades

If your wiper blades turn up with a torn silicone edge, cracked frame, or any manufacturing defect, get in touch straightaway via our contact page — ideally within 48 hours of delivery. Please include:

• Your order number
• A description of the defect (e.g. torn edge, bent frame, incorrect length)
• Photos showing the damage or defect

We'll ship a free replacement blade or issue a full refund — including return postage costs if we need the defective unit back.

Non-Returnable Items

The following items can't be returned or refunded:

• Installed blades: Wiper blades that have been fitted to a vehicle, used in rain, or show signs of windscreen contact can't be returned. Once a blade touches glass, the silicone edge conforms to the windscreen curvature and can't be resold.
• Bundle components sold separately: Individual blades from a Precision Pair or Complete Set bundle can't be returned unless the entire bundle is returned together.

These exclusions don't apply if the blade is defective or wasn't as described.

12-Month Performance Warranty

Every Wiper Search blade is backed by a 12-month performance warranty. If your blades streak, skip, or judder within 12 months of purchase under normal use, get in touch via our contact page with your order number and a brief description. We'll send a replacement set at no charge.

Late or Missing Refunds

If you haven't received your refund within 10 working days of our confirmation email, please check with your bank or payment provider first — processing times vary. If the refund still hasn't appeared, get in touch via our contact page and we'll look into it straightaway.

Last updated: April 2026